Is RECURRING CHARGE fraud?

• Active Subscription: Users may have signed up for a recurring subscription plan that automatically charges them at the end of each billing cycle.
• Free Trial Conversion: Some customers may forget to cancel their free trial, which then converts into a paid subscription, leading to unexpected charges.
• Multiple Accounts: Users might have multiple accounts for the service, resulting in charges from different subscriptions they may not be aware of.
• In-app Purchases: Users may incur charges from add-ons or premium features within the app, even if they have not subscribed to a full service.
• Shared Accounts: If users share their account with family or friends, they might receive charges for services those individuals used without their knowledge.
• Unrecognized Charges: The name on the charge may not match the service, leading to confusion and unexpected billing.
• Promotional Offers: Users might have signed up for limited-time promotions that include follow-up charges if not canceled in time.
• Late Fees or Penalties: Charges may also occur if there are late payments or missed deadlines associated with subscriptions.
• Renewal Fees: Certain subscriptions have automatic renewal fees that customers may overlook when initially signing up.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the subscription.service via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the subscription.service refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with subscription.service, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.