Is SS Supply fraud?

• Product Purchases: Customers might be charged for items bought directly from the site, including various livestock supplies and equipment.
• Shipping Fees: Additional charges may apply for shipping, which can vary based on location and order size.
• Subscription Services: Some users reported being enrolled in a subscription for recurring shipments, leading to unexpected charges.
• Membership Fees: If applicable, charges may arise from joining a membership or loyalty program associated with the site.
• Returns or Exchanges: Fees may be incurred if customers initiate a return or exchange of products.
• Account Update Charges: Modifications to an account, such as adding features, could lead to unanticipated costs.
• Promotional Offers: Users mentioned confusion over promotional deals that automatically renew at full price, resulting in additional charges.
• Payment Processing Fees: Some users noted that fees related to payment processing might be applied to their total charge.
• Website Errors: A few customers experienced double charges due to technical issues during checkout.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sullivansupply.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sullivansupply.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sullivansupply.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.