Is Sun Spa Tanning fraud?

• Membership Subscriptions: Many users report being charged monthly fees for tanning memberships, even after they believed they had canceled their subscriptions.
• Add-On Services: Charges for additional services such as spray tans, tanning bed upgrades, or special lotions that were not initially included in the membership cost.
• Late Cancellation Fees: Users mentioned being charged for last-minute cancellations or no-shows for appointments.
• Automatic Renewals: Some customers find they were automatically renewed for their memberships without clear notifications.
• Promotional Purchases: Charges for promotional packages or products that were not sufficiently explained at the time of purchase.
• Miscommunication: Instances where customers felt they were misled about the terms of their services, leading to unexpected charges.
• Account Maintenance Fees: Reports of additional fees for account maintenance or service fees associated with memberships.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sunspala.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sunspala.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sunspala.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.