Is Superbeauty fraud?

• Subscription Services: Some users reported being automatically enrolled in subscription plans upon signing up, leading to recurrent charges.
• Trial Periods: Users have mentioned that trial periods ended without prior notice, resulting in unexpected charges.
• In-app Purchases: Charges may occur from purchasing additional features or services within the platform.
• Account Mismanagement: Misunderstanding of account settings or cancellation procedures potentially leads to unwanted charges.
• Multiple Accounts: Users sharing devices or accounts may incur accidental charges on accounts they did not intend to use.
• Promotions and Discounts: Some customers cited confusion over promotional offers and inadvertently opted into more expensive plans.
• Refund Issues: Delays or complications in processing refunds can lead to ongoing charges until resolved.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the superbeauty.es via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the superbeauty.es refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with superbeauty.es, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.