Is Surcheros Fresh Mex fraud?

• Food Purchases: Customers may see charges from Surcheros Fresh Mex due to the purchase of food items, including burritos, tacos, and drinks.
• Online Ordering: If customers order online through surcheros.com, payment may be processed immediately, leading to charges appearing on their statement.
• Delivery Fees: Users utilizing delivery services such as Uber Eats or DoorDash may incur additional delivery fees, which could appear as separate charges.
• Gift Cards: If someone buys a gift card either online or in-store, this might result in a charge that appears under the Surcheros name.
• Subscriptions: While not common, if there’s a promotional subscription service connected to their platform, any recurring payments could also generate charges.
• Account Issues: Some users have reported double charges due to payment processing errors or account-related issues.
• Additional Services: If Surcheros offers catering or event services, any reservations or deposits may lead to charges on a customer's bank statement.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the surcheros.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the surcheros.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with surcheros.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.