Is Surge Fitness Gym fraud?

• Membership Subscriptions: Many users report being charged monthly fees for gym memberships that they signed up for but may have forgotten about or not realized included automatic renewals.
• Personal Training Sessions: Charges often stem from one-on-one personal training sessions that clients either booked or were charged for following a free consultation.
• Merchandise Purchases: Some customers mention unexpected charges from buying branded gym apparel or fitness-related products directly from the gym.
• Class Fees: Users have indicated they were charged for specialized fitness classes or workshops that required registration or were not included in their standard memberships.
• Late Cancellation Fees: Regular members shared experiences of being charged for late cancellations or no-shows for personal training sessions or classes.
• Facility Upgrades: A few instances were reported where additional charges appeared on accounts due to upgrades to facility services or amenities not covered under the initial membership plan.
• Annual Fees: Some users were surprised by annual maintenance fees that were automatically deducted from their accounts, which were stated in the contract but often overlooked.
• Family Plans: Users noted being charged for adding family members to their accounts, which sometimes altered their subscription terms.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the surgefitnessjc.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the surgefitnessjc.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with surgefitnessjc.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.