Is Sushi on Jones fraud?

This article and service are not officially affiliated with Sushi on Jones

The Guide to Understanding Why You Were Charged By “Sushi on Jones” and What To Do About It (sushionjones.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Sushi on Jones"?

Sushi on Jones is a sushi restaurant that not only offers delicious sushi for dine-in and takeout but also has a subscription service for sushi lovers. You can enjoy fresh sushi delivered right to your door regularly, and if you're seeing a charge from them, it’s likely for a subscription order. It's a great way to satisfy your sushi cravings without the hassle! Here’s what the billing statement might say in case you see a charge:

Sushi: This is the type of food that the transaction is associated with; in this case, it indicates that sushi is being sold.
on: This word connects the type of food to the location, indicating where the purchase took place.
Jones: This represents the name of the street or area where the restaurant is located; it helps identify the specific place you bought the sushi.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Sushi on Jones?

Online Purchases: Customers may see charges for sushi orders placed through the website.
Subscription Services: Some users reported signing up for a subscription that automatically charges periodically.
Gift Cards: Users can purchase gift cards, leading to charges that may appear on statements.
Delivery Fees: Charges may be incurred for delivery services, especially through third-party apps.
Extra Charges: Additional fees for special requests or premium items might be included in the final bill.
Cancellation Fees: Some users have noted unexpected charges when canceling an order too late.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sushionjones.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sushionjones.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sushionjones.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Sushi on Jones Customer Service Info

If you need assistance, here's how you can get in touch with Sushi on Jones's support team.

Phone

The phone is not available.

support@sushionjones.com

Site

https://sushionjones.com/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Sushi on Jones show up?

SUSHI ON JONES SUSHIONJONES.COM SUSHI JONES SUSHI-ON-JONES JONES SUSHI SUSHI ORDER SUSHI DINING SUSHI TAKEOUT JONES STREET SUSHI SUSHI DELIVERY

The Easiest Way to Cancel Sushi on Jones

If you're frustrated trying to cancel your subscription, membership, or bill from Sushi on Jones—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.