Is Sweet Green fraud?

The Guide to Understanding Why You Were Charged By “Sweet Green” and What To Do About It (sweetgreenmarket.com)

Bella Khan, Subscription Cancellation Expert

Published February 2, 2026

Last updated February 2, 2026

1 min read

What is "Sweet Green"?

Sweet Green Food Market is an online grocery store that offers fresh, organic produce and other healthy food options. They provide a subscription service where you can get regular deliveries, making it easy to keep your kitchen stocked without the hassle of shopping. If you see a charge from them, it’s likely for your subscription or a one-time order of their quality food products.

Sweet Green: The name of the restaurant or food company where the transaction took place.
DDA: Demand Deposit Account, which refers to the bank account used for the transaction.
PIN POS: Refers to using a Personal Identification Number at the Point of Sale, meaning you entered a code to confirm your purchase.
PUR: Indicates this is a purchase transaction.
CD2887: A unique reference number for this specific transaction, helping to identify it.
123 MAIN ST: The street address of the Sweet Green location where the purchase was made.
XXXXXXXXXXXX: A masked version of your card number, showing only the last four digits for security reasons.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Sweet Green Food Market?

Subscription Services: Customers may be charged for recurring subscriptions such as meal plans or delivery services.
One-Time Purchases: Charges might come from individual purchases made online or in-store, including groceries or prepared meals.
Extra Fees: Some users reported additional charges for delivery fees, service fees, or packaging costs associated with orders.
Accidental Reorders: A few customers mentioned being charged multiple times due to accidentally reordering items or services.
Promotional Offers: Customers may be charged after a promotional offer has ended, resulting in unexpected charges once the trial period concludes.
Add-Ons or Upgrades: Charges can occur from selecting add-ons or upgrades during the checkout process, which may not be clearly displayed.
Gift Cards or Wallet Charges: Some users reported being charged when using gift cards or wallet balances for purchases.
Account Issues: A few complaints mentioned unexpected charges resulting from account settings or payment method issues, where previously saved cards were charged without notice.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sweetgreenmarket.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sweetgreenmarket.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sweetgreenmarket.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Sweet Green Food Market Customer Service Info

If you need assistance, here's how you can get in touch with Sweet Green Food Market's support team.

Phone

The phone is not available.

support@sweetgreenmarket.com

Site

https://sweetgreenmarket.com/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Sweet Green Food Market show up?

SWEETGREENMKT SWEETGREEN FOOD MKT SWEET GREEN MARKET SWEETGREEN SG FOOD MARKET SWEETGREEN MARKETPLACE SWEET GREEN SWEETGREEN-123 SWEETGREEN NOW SWEETGREEN CO SWEET GREEN FOODS SWEETGREEN-POS SWEETGREEN PIZZA SWEET G FOOD MARKET SG-POS-TRANSACTION

The Easiest Way to Cancel Sweet Green Food Market

If you're frustrated trying to cancel your subscription, membership, or bill from Sweet Green Food Market—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.