Is Cheesesteak Guys fraud?

• Recurring Subscriptions: Some customers have reported being charged for a subscription service they might not remember signing up for.
• One-time Purchases: Charges can occur from one-off purchases made through their website for food items or merchandise.
• Additional Fees: Certain customers encountered extra charges that were not clearly disclosed at checkout, often related to delivery or service fees.
• Tip Options: Some customers inadvertently left a tip when ordering online, which added to their final charge.
• Misleading Promotions: Users have mentioned being charged full price instead of a discounted rate due to promotional codes not being applied correctly.
• Pending Transactions: There can be confusion with pending charges that appear on bank statements before the actual amount is processed.
• Cancellation Fees: A few users reported being charged cancellation fees when they did not cancel their order within the allowed timeframe.
• Multiple Orders: Customers ordering multiple items might be charged separately for each, leading to unexpected total charges.
• Inactivity Charges: Some have noted charges due to account inactivity, as per the terms and conditions of their service.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thecheesesteakguys.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thecheesesteakguys.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thecheesesteakguys.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.