Is Hibachi Restaurant fraud?

• Online Reservations: Customers making reservations online may see charges for booking fees or deposits, particularly for large parties.
• Takeout Orders: Charges can arise from takeout orders placed through the restaurant's website or affiliated apps.
• Gift Cards: Purchasing gift cards online may result in immediate charges to a customer's account.
• Subscriptions: Some users have reported being charged for subscription services associated with loyalty programs or special offers that they unknowingly signed up for.
• Catering Services: If customers engage the restaurant for catering or special events, deposits or service fees may appear as charges.
• Miscommunication on Offers: Customers might see unexpected charges if there’s confusion or miscommunication about promotions or discounts.
• Account Charges: Members of loyalty programs or credit account holders may have recurring charges related to their membership or previous services.
• Transactions Error: Users have reported issues with double charges or incorrect amounts billed, sometimes due to errors during the payment process.
• Third-Party Delivery Services: Charges may come from third-party delivery apps used to order from Hibachi Steak House, sometimes including extra fees for service or delivery.
• Food Allergies or Special Requests: Some customers mentioned additional charges for special dietary modifications or requests that require extra ingredients.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thehibachisteakhouse.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thehibachisteakhouse.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thehibachisteakhouse.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.