Is THS fraud?

This article and service are not officially affiliated with The Hydration Station

The Guide to Understanding Why You Were Charged By “THS” and What To Do About It (thehydrationstation.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "THS"?

The Hydration Station is all about keeping you hydrated and healthy! They offer convenient water delivery services that you can subscribe to, so you never run out of refreshing water at home. You might see a billing charge from them if you sign up for their regular delivery plans. It’s an easy way to ensure you always have clean, delicious water on hand!

THS: The merchant name or company identifier
XXXX: Additional identifier or type of service provided
1X: A reference code that may indicate a specific transaction type or promotion
2023-10-01: The date of the transaction in YYYY-MM-DD format
1234: A unique transaction or order number for record-keeping
MAIN ST: The street location of the merchant where the transaction took place
XXXXXXXXXXXX: Masked account or card number, protecting your privacy

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from The Hydration Station?

Subscription Fees: Customers may be charged for ongoing subscription plans that automatically renew unless cancelled.
One-Time Purchases: Charges can occur for one-time services or products ordered through the website.
Membership Fees: Users who sign up for membership programs may see a recurring fee.
Cancellation Policies: Some users reported charges related to cancellations or modifications of service appointments.
Extra Services: Added services during a visit, such as additional treatments or upgrades, can lead to increased charges.
Fees for Missed Appointments: No-shows or cancellations without proper notice may result in a penalty fee.
Sales Tax: Applicable taxes on services and products may lead to higher total costs than anticipated.
Promotional Charges: Users mentioned unexpected charges after signing up for a promotional offer, indicating terms that included fees.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thehydrationstation.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thehydrationstation.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thehydrationstation.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

The Hydration Station Customer Service Info

If you need assistance, here's how you can get in touch with The Hydration Station's support team.

Phone

The phone is not available.

support@thehydrationstation.com

Site

https://thehydrationstation.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from The Hydration Station show up?

HYDRATION STATION THYDRATIONSTATION HDRTN_STN_MERCH HYDRATION_SVC THD-HYDRATION HYDRATION-POINT-OF-SALE HYDRATION_STATION_TX HYDRATIONSTN H2O_STATION H2OSTORE_TRANS

The Easiest Way to Cancel The Hydration Station

If you're frustrated trying to cancel your subscription, membership, or bill from The Hydration Station—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.