Is "theloanassist" fraud?

The Guide to Understanding Why You Were Charged By “theloanassist” and What To Do About It (theloanassistance.com)

Published

September 29, 2025

Updated

September 30, 2025

What is "theloanassist"?

TheLoanAssistance.com helps people manage their loans more easily by offering services like payment reminders and budgeting help. If you're seeing a charge from them, it’s likely for a subscription that gives you access to these handy tools that make keeping track of your bills and payments simple.

theloanassist: The name of the company or service providing assistance with loans.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from theloanassistance?

Subscription Fees: Users may inadvertently sign up for a subscription service, leading to recurring charges.
Initial Setup Fees: Some customers report being charged for initial setup or processing fees associated with their loan assistance services.
Service Fees: There can be charges for specific services used, like consultations or document preparation.
Automatic Renewals: Charges occur when users do not cancel their services before the end of the trial period or subscription term.
Free Trials: Users who sign up for free trials and forget to cancel before the trial period ends often see unexpected charges afterwards.
Additional Products: Some users have noted charges for additional products or services they did not remember authorizing.
Account Changes: Changes or upgrades to account services may incur extra costs that users are not fully aware of.
Misunderstood Promotions: Confusion with promotional offers can lead to unintentional charges when the terms are not fully understood.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the theloanassistance.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the theloanassistance.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with theloanassistance.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

theloanassistance Customer Service Info

If you need assistance, here's how you can get in touch with theloanassistance's support team.

Phone

The phone is not available.

support@theloanassistance.com

Site

https://theloanassistance.com/contact-us/

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from theloanassistance show up?

THELOANASSIST THELOANASSISTANCE PAYMENT TLA LOAN SERVICE TLA-ASSISTANCE-1234 LOANASSIST PAYMENT LOANASSISTANCE.COM TL ASST THLOANASSIST-XYZ THELOAN-HELP THE ASSISTANCE LOAN TLA-PAYMENT-2023 TL LOAN SVC THE LOAN HELP TL ASSIST-987 THE LOAN AID TLA-CHARGE-5678

The Easiest Way to Cancel theloanassistance

If you're frustrated trying to cancel your subscription, membership, or bill from theloanassistance—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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