Is Lobster fraud?

• Subscription Fees: Users may sign up for monthly or annual subscription plans, leading to recurring charges on their accounts.
• Premium Services: Additional charges can occur if users opt for enhanced features or services beyond the standard offerings.
• In-App Purchases: Buyers may inadvertently make purchases for items or services within the application, resulting in unexpected charges.
• Account Upgrades: Users who upgrade to a higher tier of service may see a one-time charge or a change in their billing cycle.
• Trial Period Conversions: After a free trial, users might be automatically transitioned to a paid plan unless they cancel beforehand.
• Transaction Errors: Some customers report accidental double charges due to glitches or errors during the payment process.
• Late Fees: Users might incur fees if payments are missed or delayed for subscription renewal.
• Currency Exchange Rates: Charges may appear larger due to international transactions and varying currency exchange rates.
• Refund Processing: Delays in processing refunds can lead to temporarily seeing charges before the adjustment is made.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thelobster.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thelobster.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thelobster.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.