Is RETROFIT SOURCE fraud?

• Product Purchases: Customers may be charged for specific items they ordered from The Retrofit Source, which include various automotive lighting kits and accessories.
• Subscription Services: Some users reported being enrolled in a subscription service for regular shipments of items like bulbs or related products, leading to automatic charges.
• Shipping Fees: Charges may also include shipping costs associated with the delivery of purchased products.
• Installation Services: If customers opt for installation or additional services, those can incur extra charges on their account.
• Restocking Fees: In cases of returns, some users mentioned being charged restocking fees, which can lead to unexpected charges on their credit card.
• Upgrades or Add-Ons: Optional add-ons to purchases, such as warranties or premium shipping options, can also lead to increased charges.
• International Shipping Costs: Customers outside the U.S. reported additional charges for customs and international shipping fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the theretrofitsource.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the theretrofitsource.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with theretrofitsource.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.