Is TSM Shoes fraud?

• Direct Purchases: Customers may see charges related to shoes and accessories they have directly purchased from The Shoe Market.
• Subscription Services: Some users reported being charged for automatic subscription services, possibly for premium membership or exclusive offers.
• Shipping Fees: Additional charges could be related to shipping fees that are added during the checkout process.
• Restocking Fees: Users mentioned unexpected charges for restocking fees when returning items, which could appear as separate transactions.
• Discounts and Promotions: Mistakes in applying discounts or promotions may lead to higher than expected charges at checkout.
• Recurring Payments: Users have noted ongoing charges from previously agreed recurring payments, such as for warranty services or membership programs.
• Merchant Error: In some cases, customers reported being charged incorrectly due to merchant errors, including duplicate charges for the same item.
• Pre-authorization Holds: Charges might appear as pre-authorization holds while a customer's order is being processed, which can be mistaken for actual charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the theshoemarket.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the theshoemarket.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with theshoemarket.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.