Is Urban Group Payment fraud?

• Subscription Services: Many users report being charged for subscription services that they may have inadvertently signed up for, often through free trials.
• Product Purchases: Customers may see charges related to actual purchases made on the website, including items such as apparel or home goods.
• Automatic Renewals: Some users experienced charges from automatic renewal of services or subscriptions, leading to confusion over unexpected payments.
• Multi-Membership Fees: Reports indicate that multiple memberships or accounts can lead to several simultaneous charges.
• Shipping and Handling Fees: Additional charges related to shipping and handling for physical products ordered through the site.
• Service Fees: Charges for various services offered by The Urban Group, Ltd., such as consultancy or support services.
• Trial Expiration: Users have noted being charged once a trial period expired, often without clear notifications.
• Refund Issues: Some individuals mentioned charges for refunds or restocking fees for returned items.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the theurbangroupltd.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the theurbangroupltd.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with theurbangroupltd.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.