Is Thompson Gas fraud?

• Monthly Billing for Service: Customers may see charges related to ongoing propane delivery services that are billed on a monthly basis.
• Subscription Services: Some users reported being charged for automatic refills or subscription plans that they may have enrolled in unknowingly.
• Pumping Fees: Charges related to the service of pumping propane may appear, particularly if the customer requested a refill or service call.
• Equipment Rentals: Users noted that fees for renting propane tanks or other equipment could lead to unexpected charges on their account.
• Late Fees: Individuals have mentioned charges incurred from late payments or missed billing cycles, adding extra costs to their account.
• Service or Repair Fees: Charges related to maintenance or repairs on propane systems were also common among users discussing their experiences.
• Initial Setup Fees: New customers reported being charged initial setup fees when starting service with ThompsonGas.
• Delivery Fees: Some customers mentioned delivery fees for scheduled or emergency propane deliveries that can vary based on distance or urgency.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thompsongas.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thompsongas.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thompsongas.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.