Is Thompson Gas Delivery fraud?

• Delivery Charges: Customers may see charges related to propane delivery services based on the size and frequency of their deliveries.
• Service Calls: Charges can arise from maintenance or service call fees for equipment like propane tanks or heating systems.
• Subscription Fees: Some users mentioned subscription services for automatic propane delivery or customer services that include a regular fee.
• Installation Costs: Customers may incur charges for the installation of propane tanks or related equipment that are not covered in the initial service agreement.
• Fuel Prices: Fluctuations in fuel prices can lead to unexpected charges on statements, as prices can vary seasonally or due to market changes.
• Late Fees: Delayed payments may result in added late fees, which customers sometimes fail to notice until they review their bills.
• Equipment Rental Fees: Charges can also stem from renting propane equipment, like tanks or heaters, which may not be clearly detailed in the initial agreement.
• Promotions or Trials: Some users have reported being billed for promotional services after inadvertently signing up for a trial that converts into a paid subscription.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thompsongas.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thompsongas.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thompsongas.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.