Is Thompson Gas Services fraud?

• Gas Delivery Services: Customers may be charged for scheduled propane gas deliveries to their homes or businesses.
• Additional Fuel Charges: Unexpected increases in fuel costs can lead to extra charges on invoices during delivery periods.
• Service Fees: Regular service charges for maintenance or equipment checks can appear on the bill.
• Equipment Rentals: Customers renting gas tanks or specialized equipment might see monthly rental fees.
• Automatic Payments: Users enrolled in automatic payment plans might notice recurring charges without remembering their subscription.
• Startup Fees: New customers may incur initial setup or connection fees when establishing propane service.
• Late Fees: If a bill isn't paid on time, late payment penalties could be added to the account.
• Change in Usage Rates: Variations in usage rates or demand charges based on seasonal changes can result in higher bills.
• Promotional Rates Expiring: Customers may see increased fees once an introductory promotional rate comes to an end.
• Disconnection Fees: If a service is disconnected for non-payment, a reconnection fee may be charged.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thompsongas.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thompsongas.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thompsongas.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.