Is ThompsonGas fraud?

• Monthly Subscription Fees: Customers may have signed up for a subscription service related to propane delivery and are charged monthly for it.
• Propane Delivery Charges: Many users mentioned receiving charges for scheduled propane deliveries, including both the cost of propane and delivery fees.
• Service Maintenance Fees: Some customers were charged for routine maintenance or servicing of their propane systems, which is often part of service agreements.
• Installation Costs: Charges might arise from costs associated with the installation of propane tanks or related systems.
• Penalties for Late Payments: Users reported unexpected charges due to late payment penalties on their accounts.
• Automatic Renewal of Services: Customers sometimes forget to cancel services, leading to automatic renewals and associated charges.
• Incorrect Billing: Errors in billing can also lead to unexpected charges, as noted by some customers who received higher-than-expected bills.
• Tank Rental Fees: Individuals renting propane tanks may see regular charges associated with the rental agreement.
• Tax and Fees: Additional taxes and service fees applied to propane purchases can lead to higher-than-expected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thompsongas.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thompsongas.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thompsongas.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.