Is Thompson Hospitality Group fraud?

This article and service are not officially affiliated with Thompson Hospitality

The Guide to Understanding Why You Were Charged By “Thompson Hospitality Group” and What To Do About It (thompsonhospitality.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Thompson Hospitality Group"?

Thompson Hospitality is all about providing great food and drinks at various restaurants, cafes, and catering services. They also offer subscription services where you can sign up for regular deliveries or meal plans, which is why you might see a charge from them on your bill. It's a convenient way to enjoy tasty meals without the hassle of cooking every day!

Thompson Hospitality Group: The name of the business where the transaction took place; it's the company providing food or services.
Hospitality: Refers to services provided, usually in the restaurant or hotel industry.
Group: Indicates that this company operates more than one location or different types of services under the same brand.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Thompson Hospitality?

Food and Beverage Purchases: Many customers report charges related to food and drink purchases made at various dining establishments operated by Thompson Hospitality.
Event Services: Charges may occur from renting spaces or services for events and catering.;
Subscriptions to Services: Users have mentioned subscriptions to services that offer discounts or promotions related to Thompson Hospitality's offerings.
Delivery and Takeout Orders: Customers may see charges for online orders placed for delivery or pickup from their owned restaurants.
Membership Fees: Some patrons noted charges for membership programs that provide benefits like exclusive deals or access to special events.
Hotel Services: Guests may incur charges for hotel stays, including room service or amenities offered during their stay.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thompsonhospitality.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thompsonhospitality.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thompsonhospitality.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Thompson Hospitality Customer Service Info

If you need assistance, here's how you can get in touch with Thompson Hospitality's support team.

Phone

The phone is not available.

info@thompsonhospitality.com

Site

https://www.thompsonhospitality.com/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Thompson Hospitality show up?

THOMPSON HOSPITALITY THOMPSON HOSPITALITY GROUP THOMPSON HOSPITALITY LLC THOMPSON HOSPITALITY CAP THOMPSON HOSPITALITY RESTAURANTS THOMPSON HOSPITALITY CATERING THOMPSON HOSPITALITY PVT TH HOSPITALITY INC THOMPSON HOSPITALITY CORP THOMPSON HOSPITALITY SERVICES THOMPSON CA THOMPSON HOSPITALITY NYC

The Easiest Way to Cancel Thompson Hospitality

If you're frustrated trying to cancel your subscription, membership, or bill from Thompson Hospitality—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.