Is Thrive Pet Clinic fraud?

• Membership Fees: Customers may be charged for monthly or annual membership plans that include benefits like discounts on services.
• Veterinary Services: Charges for routine check-ups, vaccinations, surgeries, or emergency services provided to pets.
• Pet Supplies: Purchases of pet food, toys, or medications through Thrive's online store.
• Automated Renewals: Clients may experience automatic renewals for subscriptions they opted into without realizing.
• Additional Services: Fees for add-on services such as grooming or dental cleanings that might not be included in basic care packages.
• Payment Processing Errors: Some users have reported unexpected charges due to errors or misunderstandings by payment processors.
• Consultation Fees: Charges for telehealth or in-person consultations with veterinarians that might apply if services were not pre-paid.
• Late Fees: Users might incur late fees if payments are not made by the due date for services rendered.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thrivepetcare.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thrivepetcare.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thrivepetcare.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.