Is Thrive Veterinary fraud?

• Monthly Subscriptions: Many users report being charged for ongoing subscription services, which may include wellness plans or memberships for regular vet visits.
• One-Time Services: Charges may stem from individual services such as vaccinations, check-ups, or emergency care that are not covered under a subscription.
• Pet Supplies: Customers have mentioned purchasing pet food, medications, or accessories through Thrive's online store, leading to charges.
• Accidental Subscription Renewals: There are instances where users did not realize their subscription was set to auto-renew, resulting in unexpected charges.
• Appointment Fees: Some users reported fees charged for scheduling or cancelling appointments within a certain time frame.
• Late Payment Charges: Users have indicated receiving charges due to late payments on services or subscriptions.
• Additional Services: Charges can occur when opting for extra services during an appointment, such as additional tests or procedures that were not initially discussed.
• Late Cancellation Fees: Customers have mentioned fees for not cancelling appointments within the designated time frame.
• Price Changes: Some users have experienced unexpected price changes upon renewal of services, which can lead to higher charges than anticipated.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thrivepetcare.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thrivepetcare.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thrivepetcare.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.