What is "Thriveworks"?
Thriveworks is a mental health company that offers therapy and counseling services for individuals, couples, and families. They provide flexible options including in-person and online sessions, making it easier for people to find the help they need. They also have subscription services that simplify billing, so you know exactly what to expect. If you see a charge from them, itâs likely for these services to help you maintain your mental well-being.
- Thriveworks: The name of the company providing the service or product.
- Service Type: This might specify the kind of services offered by Thriveworks, such as counseling or coaching.
- Location: The specific city or state where the transaction took place, indicating where you received services.
- Transaction Date: The date when you made the purchase or used the service.
- Amount: The total cost you were charged for the service, showing how much you spent.
- Payment Method: This could refer to whether you paid by credit card, debit card, or another type of payment.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Thriveworks?
- Monthly Subscription Fees: Many users report being charged for ongoing therapy subscriptions, which require monthly payments unless canceled.
- Session Fees: Charges may arise from attending individual therapy sessions that have been scheduled and completed.
- Initial Assessment Fees: Customers often see charges for the initial assessment or consultation when starting services.
- Lapsed Payments: Some users mention being billed retroactively if payments were missed or not processed due to expired credit cards.
- Special Programs or Workshops: Additional charges can come from enrolling in special programs, workshops, or group sessions offered by Thriveworks.
- Add-On Services: Extra services such as coaching or premium access may incur additional fees that users might not be fully aware of at sign-up.
- Insurance Billing Issues: Users have encountered charges related to insurance billing discrepancies, particularly if services werenât covered as expected.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the thriveworks.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the thriveworks.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thriveworks.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Thriveworks Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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