Is Thryv fraud?

• Subscription Services: Customers may unknowingly sign up for a recurring subscription plan, which can lead to charges appearing on their account.
• Free Trials: Some users reported that they were charged after a free trial period ended, often because they forgot to cancel before the trial expiration.
• Additional Features: Users sometimes opt into extra features or services that come with a fee, leading to unexpected charges.
• One-Time Purchases: Charges may also stem from one-time service purchases, such as website design or marketing services.
• Automatic Renewals: Many reports indicate that automatic renewal on services can catch customers off guard, resulting in charges they weren't prepared for.
• Inadvertent Sign-Ups: Some customers accidentally signed up for services while navigating the website, leading to unintentional charges.
• Legacy Charges: Users who had previously used Thryv might see charges relating to past services if they did not cancel properly.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thryv.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thryv.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thryv.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.