Is Ticketpro Canada fraud?

• Ticket Purchases: Customers may see charges for tickets they purchased for events through Ticketpro.
• Subscription Fees: Some users reported being charged for a subscription service they may have signed up for, whether knowingly or through a free trial that transitioned into a paid plan.
• Service Fees: Additional fees related to processing or service may appear on their credit card statement.
• Refund Policies: In cases where customers expected a refund, charges may still be reflected due to processing times or misunderstanding of the refund policies.
• Multiple Transactions: Some customers received charges for multiple transactions if they bought tickets for different events at once.
• Account Charges: Users may be charged for changes made to their account, such as premium features or upgrades they may not recall authorizing.
• Promotional Charges: After signing up for promotional offers, users can see unexpected charges if they overlook the terms and conditions.
• Miscommunication: Some charges may stem from a lack of clarity around prices or fees during the purchase process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ticketpro.io via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ticketpro.io refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ticketpro.io, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.