Is TOMOKA.COM fraud?

• Subscriptions: Customers often report being charged for monthly or annual subscriptions that they may not have fully understood when signing up.
• Free Trials: Many users mention enrolling in a free trial that automatically converted to a paid subscription without clear notifications before the trial ended.
• In-app Purchases: Charges related to additional features or services within an app, which some users claimed they did not intend to purchase.
• Membership Fees: Some customers encountered charges for memberships that include benefits but forgot to cancel after using the services.
• Automatic Renewals: Automatic renewal of services that customers were unaware of, leading to unexpected charges.
• Family Sharing Accounts: Accounts linked through family sharing might inadvertently make purchases that affect multiple users, leading to confusion over charges.
• Currency Conversion Fees: Certain users noted international transactions that included unexpected currency conversion fees along with their service charges.
• Accidental Purchases: There are reports of accidental clicks resulting in purchases, particularly for mobile app users.
• Third-party Billing: Some users indicated charges appeared from third-party services that were linked with Tomoka accounts, leading to confusion over the original source of the fee.
• Upgraded Services: Charges stemming from upgrades to premium service tiers that users did not recall agreeing to.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the tomoka.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the tomoka.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with tomoka.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.