Is TOMS Marketplace fraud?

• Subscription Services: Customers may have signed up for a subscription that automatically renews, leading to charges that they might not remember authorizing.
• Purchases Made: Charges could be due to one-time purchases, such as products or services offered through the website.
• Trial Periods: Users may have entered a trial period for a service, which converts to a paid subscription once the trial ends.
• Donation Options: Some users may have chosen to make a donation or contribution, which results in a charge appearing on their statements.
• Multiple Accounts: Individuals might have multiple accounts and forget about subscriptions or purchases linked to a different account.
• Family Sharing: If sharing payment methods, family members could make purchases resulting in unexpected charges.
• Third-Party Services: Charges could come from third-party services linked to toms that authorize payments on the customer's behalf.
• Hidden Fees: Users might encounter service fees or additional costs that were not clearly outlined during the checkout process.
• Unauthorized Transactions: Some customers report unauthorized charges, possibly indicating account compromise or fraud.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the toms-mtl.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the toms-mtl.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with toms-mtl.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.