Is TOP 10 CIGAR fraud?

• Subscriptions: Customers may sign up for a subscription service, leading to recurring charges that they might not be fully aware of or remember agreeing to.
• One-time Purchases: Regular purchases of cigars or related products can result in charges appearing on their statements.
• Shipping Fees: Additional fees for shipping may be added to the cost of products, causing confusion about total charges.
• Auto-Renewals: Services or memberships that automatically renew might incur charges if not cancelled in time.
• Fulfilling Promotions: Special promotions or discounts might lead to unexpected charges if terms are not fully understood.
• Sales Tax: Regional tax charges may not be clearly indicated during the checkout process.
• Account Setup Fees: Some users report fees associated with creating or maintaining an account on the site.
• Return Shipping: Charges may arise when customers return items if they are responsible for return shipping costs.
• Customer Service Fees: Users may encounter charges related to support services, depending on the level of assistance requested.
• Gift Cards or Store Credit: Charges could occur if utilizing gift cards or store credit for purchases without fully realizing remaining balances.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the top10-cigars.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the top10-cigars.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with top10-cigars.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.