Is "TOPFACE" fraud?

Pricing of Topface

• Free registration: Users can create an account without any cost.
• Premium Membership: Offers various features at different price points, typically ranging from $5 to $30 per month.
• In-App Purchases: Options to buy credits for features like messaging, visibility boosts, and profile highlights.

Reasons How People Charge from Topface

• Enhanced Visibility: Charges for features that increase user profile visibility which can lead to more matches.
• Message Boosts: Users pay to have their messages seen first, increasing engagement rates.
• Customization Options: Premium options allow for profile customization which can attract more attention.
• Ad-Free Experience: Users can pay to remove advertisements from the platform for a smoother interface.
• Emoji and Gift Sending: Charges apply for sending special emojis or virtual gifts to other users to boost interactions.
• Local Match Features: Users can pay for local match features that make it easier to find nearby connections.
• Speed Features: Payments for features that accelerate profile matching and interaction speed, enhancing user experience.
• Extended Profile Information: Premium memberships allow users to add more detailed information to their profiles, making them more appealing to potential matches.
• Access to Exclusive Groups: Charge for joining specific interest groups or events within the app that may offer networking opportunities.
• Profile Verification: Users can pay to verify their profiles, which can increase trustworthiness and attraction from other users.

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the topface.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the topface.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with topface.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.