What is "True Timber"?
TrueTimber is a company that focuses on providing high-quality camouflage clothing and outdoor gear for hunting enthusiasts. They offer convenient subscription services for regular deliveries of their products, ensuring you never run out of your favorite gear. If you've noticed a charge from them, it could be for your subscription or a recent purchase of their outdoor apparel.
- True Timber: The name of the company or brand where you made the purchase.
- Transaction Type: This indicates that this is a purchase, showing you bought something.
- Item Description: A brief mention of what you bought; in this case, it relates to outdoor or hunting gear.
- Purchase Amount: The total amount of money you spent during this transaction.
- Date: The day when the purchase took place, helping you keep track of your spending.
- Location: Refers to where the store or company is located, which can help you recognize the merchant.
- Masked Account Number: A part of your payment information protected for security, showing only a portion of your card number.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from TrueTimber?
- Subscriptions: Customers may have signed up for a subscription service, leading to recurring charges on a monthly or annual basis.
- Product Purchases: Charges for buying outdoor clothing or gear directly from the TrueTimber website.
- Membership Fees: Some users may unknowingly enroll in a membership program that comes with a fee.
- Shipping and Handling: Additional charges may arise from shipping costs associated with orders, especially for larger items.
- Returns Process Fees: Some customers reported fees related to returning products, which could lead to unexpected charges.
- Auto-Renewal: Users have mentioned that auto-renewal settings on subscriptions may lead to charges that were not consciously re-accepted.
- Promotional Charges: Participation in promotional events or sales that require payment upfront, or lead to unintentional renewals.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the truetimber.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the truetimber.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with truetimber.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
TrueTimber Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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