Is T&S Brass fraud?

• Product Purchases: Customers may be charged for items purchased directly from T&S Brass, including faucets, spray valves, or other plumbing fixtures.
• Subscription Services: Some users report recurring charges related to subscription services for maintenance or parts that they may have signed up for inadvertently.
• Shipping Fees: Charges may include shipping costs for items ordered, which can sometimes be unexpectedly high.
• Parts Replacement: Customers have mentioned charges for specific parts replacement services or products that might not have been clear at the time of purchase.
• Account Fees: Some individuals have noted they were charged fees related to account maintenance or membership that they did not fully understand or remember agreeing to.
• Return Shipping: Charges might be incurred for return shipping on items that were not satisfactory, depending on the company's policy.
• Taxes: Users might see additional charges related to state and local sales tax depending on their location.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the tsbrass.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the tsbrass.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with tsbrass.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.