Is UA fraud?

• Subscription Services: Users may have signed up for membership programs that charge recurring fees.
• Accidental Purchases: Some customers report being charged for items they did not intend to buy, possibly due to clicks on promotional emails.
• Pre-orders: Charges may occur for items that were pre-ordered, even if the shipping date is in the future.
• Limited-Time Offers: Failing to cancel a trial for a limited-time offer may result in automatic billing.
• Return Fees: Users have mentioned being charged return fees for items sent back, which can lead to unexpected charges.
• Account Holds: Some users experienced temporary holds on their accounts that showed as charges until cleared.
• Gift Cards: Purchasing gift cards can lead to confusion regarding the actual charge seen on statements.
• Shipping Charges: Some customers found hidden shipping costs added to their total, resulting in unexpected fees.
• International Transaction Fees: Users shopping from outside the U.S. sometimes incur foreign transaction fees from their banks.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ua.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ua.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ua.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.