Is "Umax" fraud?

The Guide to Understanding Why You Were Charged By “Umax” and What To Do About It (umaxapp.com)

Published

August 26, 2025

Updated

November 7, 2025

What is "Umax"?

Umax App is a handy tool for managing your subscriptions and bills all in one place. It helps you keep track of what you're paying for each month, making it easier to stay organized and avoid unexpected charges. If you see a charge from Umax, it’s likely for a subscription service you signed up for that they help manage.

Umax: The name of the merchant or company involved in the transaction.
TRANSACTION: Indicates that this entry relates to a financial exchange or purchase.
POINT OF SALE: Refers to the physical location where the transaction takes place, like a store or restaurant.
PAYMENT METHOD: Describes how the payment was made, such as via debit or credit card.
ORDER NUMBER: A unique number that helps identify and track the specific purchase.
DATE: The date when the transaction was completed.
AMOUNT: The total cost of the purchase, including taxes if applicable.
CUSTOMER ID: An identifier for the customer, which might be a membership or account number associated with the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Umax App?

Pricing: Umax App pricing typically ranges based on usage and features selected. Commonly, users report monthly subscription rates varying from $10 to $30, depending on the plan.

Freemium Model: Users can start for free with limited features and upgrade as needed.
Tiered Pricing: Charges may increase with enhanced functionalities or additional user accounts.
Usage-Based Fees: Some users note costs are accrued based on specific features utilized, like API calls or data storage.
Seasonal Discounts: Users sometimes benefit from discounts during promotional periods, making it cheaper to subscribe.
Team Plans: Businesses can opt for team-based pricing, which can lower the per-user cost for larger groups.
Annual Payments: Discounts may be available for users who commit to annual billing instead of monthly.
Referral Programs: Some users earn credits or discounts by referring new customers to the service.
Custom Solutions: Larger organizations might negotiate tailored pricing based on their specific needs.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the umaxapp.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the umaxapp.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with umaxapp.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Umax App Customer Service Info

If you need assistance, here's how you can get in touch with Umax App's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@umaxapp.com

Site

https://www.umaxapp.com/support

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What other ways do charges from Umax App show up?

UMAX APP UMAX PAYMENTS UMAX SERVICES UMAX INVOICES UMAX SUBSCRIPTION UMAX TECH UMAX DIGITAL UMAX PLATFORM UMAX MOBILE UMAX ONLINE

The Easiest Way to Cancel Umax App

If you're frustrated trying to cancel your subscription, membership, or bill from Umax App—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.