Is UB Moving fraud?

• Deposit Fees: Customers may encounter charges for deposits made to secure the moving date.
• Final Charges: The final bill can sometimes be higher than the estimated cost due to additional services used.
• Packaging Materials: Charges for packing materials like boxes and bubble wrap can appear if these were not included in the initial quote.
• Labor Fees: Additional charges may apply for extra labor if the move takes longer than anticipated or requires more staff.
• Cancellation Fees: If a customer cancels near the moving date, they might incur a cancellation fee as per the company's policy.
• Storage Fees: If customers opt for storage services, fees might be charged for short or long-term storage.
• Change Fees: Any changes made to the service, such as date changes, can result in additional fees.
• Service Upgrades: Customers opting for added services, like packing or unpacking, can see charges reflected in their billing.
• Fuel Surcharge: Fluctuations in fuel prices can lead to an additional surcharge that customers might not have anticipated.
• Insurance Charges: Extra charges may apply if customers choose additional insurance coverage for their belongings.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the unitedbestmoving.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the unitedbestmoving.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with unitedbestmoving.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.