Is UBM Services fraud?

• Service Charges: Customers may be charged for moving services rendered, including loading, transportation, and unloading of goods.
• Hidden Fees: Many users report unexpected additional charges, such as fuel surcharges or fees for extra services like packing or handling heavy items.
• Subscription Services: Some customers have mentioned being enrolled in recurring services without clear communication, leading to ongoing charges.
• Deposit Requirements: A deposit may be required to secure a booking, which could appear as a charge on the customer's account.
• Change Fees: Users have noted charges incurred for changes made to their moving plans after the initial agreement.
• Cancellation Fees: If a booking is canceled, there can be charges applied that vary based on timing relative to the moving date.
• Additional Services: Charges may come from opting for additional services like packing supplies or storage options that were not initially included.
• Miscommunication: Several experiences indicate that unclear communication about pricing and services could lead to unexpected charges coming as a surprise to customers.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the unitedbestmoving.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the unitedbestmoving.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with unitedbestmoving.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.