Is United Best Move fraud?

• Service Booking Fees: Customers may be charged for initial quotes or reservations that they made, which can sometimes carry a non-refundable fee.
• Change Fees: If customers make changes to their scheduled services, they may incur additional charges.
• Cancellation Fees: Individuals who cancel their move may face fees, especially if the cancellation occurs close to the scheduled date.
• Fuel Surcharges: Some users reported unexpected fuel surcharges on their bills, which can fluctuate with gas prices.
• Additional Services: Customers might add services such as packing, unpacking, or storage, leading to higher charges.
• Insurance Fees: If customers opt for additional insurance or coverage for their belongings, it can result in additional fees.
• Subscription Issues: Some users reported being unknowingly subscribed to a service, which resulted in recurring charges.
• Credit Card Processing Fees: Charges related to the processing of credit card payments may appear on the bill.
• Distance and Weight Adjustments: Charges can increase based on the weight of the items being moved or distance changes that were not disclosed initially.
• Delays in Service: Issues related to timing and delays might lead to extra charges for additional labor required.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the unitedbestmoving.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the unitedbestmoving.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with unitedbestmoving.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.