Is United Best Moving Services fraud?

• Deposit or Booking Fee: Customers often pay a non-refundable deposit when scheduling a move.
• Additional Services: Charges for packing, unpacking, or specialty services can unexpectedly add to the total cost.
• Weight Overages: If the weight of the items exceeds initial estimates, additional charges may apply.
• Fuel Surcharges: Fluctuations in fuel prices can lead to additional fees being assessed.
• Distance Fees: Long-distance moves may invoke additional charges beyond the quoted price.
• Storage Fees: If customers require temporary storage, this can lead to extra charges.
• Cancellation Fees: Cancelling a move may incur specific fees outlined in the terms of service.
• Insurance Costs: Optional insurance can result in added costs if chosen at the time of booking.
• Change in Service: Modifying the original service agreement can lead to increased charges.
• Tip or gratuity: Customers often feel inclined to tip addition to service fees, which can substantially increase cost.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the unitedbestmoving.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the unitedbestmoving.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with unitedbestmoving.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.