Is UNTD Utilities fraud?

• Subscription Fees: Customers might be enrolled in automatic subscription plans for energy services or monitoring tools, leading to recurring charges.
• Service Fees: Additional fees may be applied for premium services such as expedited service requests or specialized installations.
• Late Payment Fees: If payments are not made on time, users might incur late fees that appear as unexpected charges.
• One-Time Charges: Charges for specific services, like maintenance or emergency repairs, can appear unexpectedly if not properly communicated during billing.
• Account Setup Fees: New customers may face initial setup or activation fees when creating their energy service accounts.
• Usage Overages: If a customer exceeds their usage limits under a fixed plan, additional fees could apply.
• Change in Energy Plans: Switching plans may trigger charges not previously outlined, causing frustration and confusion among users.
• Third-Party Services: Charges may be related to third-party services associated with energy usage, such as energy-efficiency audits or smart home devices.
• Miscommunication: Confusion around terms of service or billing dates often leads to unexpected charges.
• Promotional Rates Expiry: Customers may experience a spike in charges when an initial promotional rate ends, resulting in a sudden increase in their monthly bill.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the untdenergy.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the untdenergy.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with untdenergy.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.