Is Upside Pizza fraud?

• Subscription Services: Customers may have unknowingly signed up for a subscription service, leading to recurring charges.
• Online Orders: Charges can stem from placing online orders for pizza or other menu items through their website or app.
• Delivery Fees: Additional costs may arise from delivery fees associated with online orders.
• Promotions or Discounts: Users misunderstanding promotional offers might lead to unexpected charges when terms aren't fully grasped.
• Gratuities: automatically added tips may occur, especially for large orders or when using delivery services.
• Restaurant Partnerships: Upside Pizza may partner with delivery platforms, causing some users to be charged under different merchant names.
• Special Events: Customers might be charged for events or unique menu items that entail a premium price.
• Gift Cards: Usage of gift cards or credits that might have had expiration dates leading to fees when not used timely.
• Miscommunication: Discrepancies in prices listed on the website vs what is charged at checkout can lead to confusion.
• Account Issues: Users with account problems may find unexpected charges due to a technical glitch or repeated transactions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the upsidepizza.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the upsidepizza.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with upsidepizza.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.