Is Upside Pizza Delivery fraud?

• Subscription Services: Some users may sign up for recurring subscription plans that offer exclusive deals or discounts, leading to regular charges.
• One-Time Purchases: Charges can result from single transactions such as pizza orders, drinks, or add-ons during the online ordering process.
• Delivery Fees: Customers might notice an additional charge for delivery, which can vary based on location and distance from the restaurant.
• Tips for Delivery: If the customer opts to include a tip for the delivery driver at checkout, this will reflect as an extra charge on their statement.
• Order Modifications: Any special requests made during the order, like extra toppings or special ingredients, can lead to additional charges that users may overlook.
• Fees for Promotions: Participating in promotional deals sometimes comes with hidden fees, which can appear as unexpected charges on the receipt.
• Cancellations or No-Shows: Users may get charged if they cancel an order after a certain timeframe or fail to pick up their order altogether.
• Loyalty Programs: Some users reported charges or adjustments related to loyalty points or rewards redemption that they didn’t fully understand.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the upsidepizza.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the upsidepizza.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with upsidepizza.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.