Is Upside Pizza LLC fraud?

• Order Purchases: Customers may see charges for actual pizza or menu item orders placed through the Upside Pizza website or app.
• Subscription Fees: If users signed up for any membership or subscription program, it could lead to recurring charges.
• Delivery Fees: Charges may include delivery fees for orders placed for home delivery services.
• Tips: Customers might notice additional charges for tip amounts added to the total when placing an order or after delivery.
• Service Fees: Some users have reported service fees that are added to the total order cost during checkout.
• Promotional Charges: Any promotions or discounts that were unclear might lead to unexpected charges if certain conditions are not met.
• Order Modifications: Adjustments or customizations to an order can sometimes result in additional charges.
• Multiple Orders: People sometimes forget about multiple orders or pre-orders, leading to charges appearing from different transactions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the upsidepizza.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the upsidepizza.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with upsidepizza.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.