Is Upside Pizzeria fraud?

The Guide to Understanding Why You Were Charged By “Upside Pizzeria” and What To Do About It (upsidepizza.com)

Bella Khan, Subscription Cancellation Expert

Published February 5, 2026

Last updated February 5, 2026

1 min read

What is "Upside Pizzeria"?

Upside Pizza is a cool pizza place that not only serves delicious pies but also offers a subscription service where you can get regular pizza deliveries. If you sign up, you might see a charge from them on your billing for the yummy pizzas you're enjoying. It’s a great way to always have pizza on hand without the hassle of ordering each time!

Upside Pizzeria: The name of the restaurant where the purchase was made.
Transaction: This refers to the action of buying something at the pizzeria.
Purchase Amount: The total cost of your order, which usually appears right after the merchant name.
Date and Time: When the transaction took place; this helps you remember what you bought and when.
Location: The address of Upside Pizzeria, giving you context on where you made the purchase.
Payment Method: This indicates how you paid, such as with a debit card or credit card.
Receipt Number: A unique number that helps track your transaction, useful for returns or disputes.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Upside Pizza?

Online Orders: Customers may see charges for pizzas and other menu items ordered directly from Upside Pizza through their website.
Delivery Fees: Additional charges for delivery services offered through third-party apps might show up.
Subscription Services: Some users reported signing up for subscription plans that automatically charge for recurring discounts or deals.
Tips and Gratuities: Charges may include tips added during the checkout process for delivery drivers or in-store staff.
Extra Ingredients or Modifications: Customizing orders with extra toppings, sides, or drinks can lead to additional charges.
Promotional Charges: Customers may be charged for promotional deals that require payment upfront or during the promotion cycle.
Pricing Errors: Instances of being charged more than expected due to pricing errors on the website or menu changes.
Account Subscription: Customers who create an account might be inadvertently signed up for a loyalty program that has associated fees.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the upsidepizza.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the upsidepizza.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with upsidepizza.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Upside Pizza Customer Service Info

If you need assistance, here's how you can get in touch with Upside Pizza's support team.

Phone

(646) 684-4954

support@upsidepizza.com

Site

https://upsidepizza.com/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from Upside Pizza show up?

UPSIDE PIZZA UPSIDE PIZZA ORDER UPSIDE PIZZA DELIVERY UPSIDE PIZZA MAIN ST UPSIDE PIZZA TRANSACTION UPSIDE PIZZA ONLINE ORDER UPSIDE PIZZA TAKEOUT UPSIDE PIZZA PAYMENT UPSIDE PIZZA WEBSITE UPSIDE PIZZA RECEIPT

The Easiest Way to Cancel Upside Pizza

If you're frustrated trying to cancel your subscription, membership, or bill from Upside Pizza—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.