Is Vgocom Membership fraud?

• Subscriptions: Many users have reported being charged due to recurring subscription fees for services linked to Vgocom, often without clear notification of the auto-renewal process.
• In-app Purchases: Some customers mentioned accidental in-app purchases while using services or games associated with Vgocom, which resulted in unexpected charges.
• Trial Periods: Individuals have noted that they signed up for a free trial which converted into a paid subscription if not cancelled within the trial timeframe, leading to charges they didn't anticipate.
• Multiple Accounts: Users have stated that they might have multiple accounts tied to Vgocom and were unaware of the subscriptions or services they had active on different accounts, resulting in charges.
• Unauthorized Charges: There are mentions of unauthorized charges that users suspect could be fraudulent or linked to phishing attempts targeting their payment information.
• Customer Service Fees: Some have reported charges related to customer service requests or extra features that were not clearly communicated or are automatic add-ons.
• Confirmation Emails: A few customers shared that they missed confirmation emails regarding charges, leading to confusion when they saw the transactions on their statements.
• Promotions Gone Wrong: Users have discussed scenarios where they opted into promotions that required a credit card on file, inadvertently signing up for services that led to charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the vgocom.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the vgocom.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with vgocom.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.