Is Video Recovery fraud?

• Subscription Fees: Many users report that they unknowingly signed up for a subscription service, which continues to charge monthly or annually unless canceled.
• Purchases of Software: Charges often stem from one-time purchases for video recovery software that users believed was free to try but required payment for full functionality.
• Free Trials Leading to Automatic Charges: Some customers mention enrolling in a free trial that converted to a paid subscription without clear notifications, leading to unexpected charges.
• Premium Features: Users have been charged for additional features or services that are not included in the basic package or trial version.
• Account Mismanagement: Invasive account settings may result in accidental orders or unforeseen renewals, leading to charges.
• Fraudulent Charges: A few reports suggest potential security issues where unauthorized charges appear from Video Recovery, possibly indicating account hacking or phishing incidents.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the videorecovery.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the videorecovery.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with videorecovery.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.