Is Viva Mexico Delivery fraud?

• Subscription Service - Users may have signed up for a subscription, which automatically renews and results in monthly charges.
• Food Delivery Orders - Charges might stem from ordered meals through their platform, especially if there were additional fees like delivery or tips.
• Special Promotions - Users may not realize they opted into promotions or deals that include recurring payments.
• Accidental Purchases - Some customers report accidentally selecting items or services, leading to unexpected charges.
• Family Members' Activities - Charges could be attributed to family or friends using the same account without the original account holder's knowledge.
• Service Fees - Additional service fees may apply for certain transactions or during peak hours.
• In-app Purchases - Customers might not be aware of in-app purchases made for premium services or features.
• Currency Conversion Fees - Users from different countries might incur fees related to currency conversion when using the service.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the vivamexico.ca via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the vivamexico.ca refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with vivamexico.ca, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.