Is VIVI Subscription fraud?

• Subscription Charges: Users may be charged for recurring subscriptions they signed up for, which may include premium features or content.
• In-App Purchases: Charges can occur if users make purchases for additional content, features, or services within the app.
• Trials Converting to Paid: Free trials that automatically convert to a paid subscription if not canceled before the trial period ends.
• Cancellation Fees: Some users have reported charges related to cancellation policies that were not made clear during the signup process.
• Additional Services: Users might incur fees for services or features that were added voluntarily or inadvertently.
• Family Sharing Charges: If sharing an account, family members may make purchases that lead to charges visible to the primary account holder.
• Currency Conversion Fees: International users have reported additional charges due to currency conversion when making payments.
• Refund Processing: Delays in refunds or processing fees related to refunds can appear as charges on users' statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the vivi.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the vivi.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with vivi.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.