Is Volaris Ticket fraud?

• Flight Bookings: Many users report charges from Volaris due to direct flight purchases made through their website or app.
• Ancillary Services: Charges may come from optional services such as seat selection, baggage fees, or priority boarding, which users may accidentally select during the booking process.
• Subscription Services: Some users have mentioned subscriptions or memberships for discounts on future flights, leading to recurring charges.
• Currency Conversion Fees: Customers traveling internationally may see additional charges due to currency conversion fees on their credit card statements.
• Changes or Cancellations: Fees for changing flight dates or canceling tickets can result in unexpected charges.
• No-Show Fees: Users who fail to board their flights may incur no-show fees, which are charged directly by the airline.
• Tax and Fees: Various taxes and airport fees added at checkout can result in higher final charges than initially anticipated.
• In-Flight Purchases: Charges for food, beverages, or other services purchased during the flight contribute to unexpected expenses.
• Late Payments: Some commenters noted charges accrued due to late payments on previously booked flights.
• Promotion Terms: Failing to meet certain terms of a promotion can lead to charges being applied retrospectively.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the volaris.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the volaris.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with volaris.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.