Is Volaris Travel fraud?

• Flight Purchases: Customers are charged for buying tickets directly through Volaris for their flights.
• Additional Services: Charges may occur for optional services like checked luggage, seat selection, and priority boarding.
• Subscription Fees: Some users have reported being charged for a subscription service that may have been selected during the booking process.
• Change Fees: If customers modify their booking, they may incur additional fees.
• Cancellation Charges: Cancelling a flight can result in charges, especially if it's done after a specific time frame.
• Airline Taxes and Fees: Extra charges often include government taxes and fees that are added to the ticket price.
• Currency Conversion Fees: International travelers might see charges due to currency conversion if paying with a non-local currency.
• Involuntary Charges: Some users reported unexpected charges possibly due to automatic payment processing errors or issues with promo codes.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the volaris.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the volaris.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with volaris.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.