Is Withings fraud?

• Subscription Fees: Many users report recurring charges related to various subscription plans for premium features or services offered by Withings, such as health reports or enhanced data insights.
• Purchase of Devices: Customers may see charges due to the purchase of Withings devices, including smart scales and fitness trackers, either directly from Withings or through third-party retailers.
• Return Policies: Some users have experienced unexpected charges due to issues with returns, where the initial refund may take time or fail to process correctly.
• Service Fees: Charges might arise from additional services used, like personalized coaching or advanced data analytics that come with a fee.
• Trial Conversions: Users on free trials may inadvertently be charged when their trial period ends, especially if they forget to cancel before the trial concludes.
• App Integrations: Some functionalities might involve additional costs, depending on integrations or syncs with other health platforms or apps that require payment.
• Add-On Features: Users have mentioned charges from opting into add-ons for their accounts, which might not be clearly highlighted during the purchasing or setup process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the withings via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the withings refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with withings, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.